W Suzhou (苏州w酒店) is a luxury hotel located on the western banks of Jinji Lake, in the city of Suzhou, China. The hotel opened in September 2017 and forms part of the Suzhou Industrial Park, surrounded by modern skyscrapers, high-end condominiums and stands right next to the newest and largest shopping mall in Suzhou, the Suzhou Center.
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| W Living Room | W Suzhou |
Designed by the Rockwell Group, the company behind some of the most iconic W Hotels around the world, the modern interiors of W Suzhou reflects the luxury lifestyle brand of the W that is very popular among the young jet-setting leisure and business travelers.
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| W Living Room | W Suzhou |
When entering a hotel lobby felt more like stepping in to a stylish and futuristic bar, then you must be in a W. Such energy and vibe will welcome you as you walk into the Living Room of the W Suzhou. The cutting-edge design also includes elements inspired by the local culture of Suzhou.
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| Welcome Desk | W Suzhou |
W Suzhou's check-in time is at 3:00pm. If you are expecting to arrive in Suzhou earlier than the standard check-in time, you can notify the hotel via whotels.suzhou@whotels.com prior to your arrival and they will try their best to accommodate your early check-in. This is however subject to room availability. In case early check-in is not possible, you can leave your luggage with the concierge while you hang-out at the Living Room or at the nearby Suzhou Center.
Elite Member Benefit: Late Check-out
Marriott Bonvoy Elite Members who are flying out of Suzhou or Shanghai in an evening flight can take advantage of their late check-out benefit. Make sure to request for your late check-out in advance. At the moment, this benefit is only guaranteed for Platinum Elite members and above.
| Membership Status | Late Check-out Benefit |
| Gold Elite | until 2:00pm, subject to room availability |
| Platinum Elite and above | until 4:00pm, guaranteed |
Please be reminded that late check-out requires prior request and should be acknowledged by the hotel. Also, electronic keycards expire at 12:00 noon on the date of check-out, so make sure to drop by the front desk to reactivate your keycards before noontime.
► W SUZHOU: HOTEL DIRECTORY
| Floor | Facilities |
| 1 | Welcome Desk ● WOOBAR ● W The Store ● Mega Room |
| 2 | Great Room ● Studio 7 ● WIRED Business Center |
| 3 | Studio 1 - 6 ● Strategy |
| 4 | The Kitchen Table |
| 11-33* | Guestrooms & Suites |
| 34 | SU Yan Restaurant |
| 35 | AWAY Spa |
| 36* | WET Indoor Swimming Pool ● FIT Gym |
| 37 | Toro Loco Restaurant |
W Suzhou spans 37 floors with the common areas, dining outlets and meeting spaces occupying seven floors while the guestrooms and guest facilities occupy twenty-two floors. Access to the common areas is open to the public while guestroom floors are only accessible using the electronic keycard issued to guests upon check-in.
W Suzhou has a total of 379 modern and luxurious guestrooms and suites that feature panoramic views of the city and of the Jinji Lake. Guests staying at W Suzhou enjoy amenities such as the signature W bed, a W pillow menu, the in-room W MixBar and bath amenities by Bliss:
| Room Category | Room Size (sqm) |
Bed Configuration |
View |
| Wonderful Room | 47 | 1 King or 2 Queen Beds | City View |
| Spectacular Room | 47 | 1 King or 2 Queen Beds | City View |
| Fabulous Room | 52 | 1 King Bed | Jinji Lake View |
| Mega Room | 52 | 1 King Bed | Jinji Lake View |
| Cool Corner Suite | 96 | 1 King Bed | Jinji Lake View |
| Studio Suite | 96 | 1 King Bed | Jinji Lake View |
| Fantastic Suite ► | 113 | 1 King Bed | Jinji Lake View |
| Marvelous Suite | 106-113 | 1 King Bed | Jinji Lake View |
| WOW Suite | 200 | 1 King Bed | Jinji Lake View |
| Extreme WOW Suite | 400 | 1 King Bed | Jinji Lake View |
Elite Member Benefit: Enhanced Room Upgrade
One of the highlights of being a loyal Marriott Bonvoy Elite Member is the benefit of having a complimentary room upgrade every time you stay in a W Hotel. As per Marriott Bonvoy terms & conditions (sections 4.3.b-iv; 4.3.c-i), an upgrade is subject to room availability, but here at W Suzhou, they always try their best to exceed your expectations as a way to recognize your brand loyalty.
| Membership Status | Room Upgrade Benefit |
| Gold Elite | Upgrade to enhanced rooms - Gold Elite Members may be upgraded to enhanced rooms including rooms with desirable views, rooms on high floors, corner rooms, and rooms with special amenities. As per Marriott Bonvoy terms & conditions (sections 4.3.b-iv; 4.3.c-i), suite upgrades are excluded for Gold Elite Members. |
| Platinum Elite and above |
Upgrade to enhanced rooms, including suites - Platinum Elite Members and above may be upgraded to a suite, or rooms with desirable views, rooms on high floors, corner rooms, and rooms with special amenities. Platinum Elite Members who booked a suite may also be upgraded to a higher suite category. The Extreme WOW Suite is usually excluded in the room upgrade benefit. |
Please note that Marriott Bonvoy Elite Members who booked multiple rooms on the same stay period are only entitled to an enhanced room upgrade for the Elite Member's personal room.
► FEATURED SUITE: FANTASTIC SUITE
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| Living Area | Fantastic Suite, W Suzhou |
The Fantastic Suite is one of the five suite categories of W Suzhou. With a total floor area of 113 square meters, the Fantastic Suite offers guests with one of the most spacious luxury accommodations in the city highlighted a panoramic view of Jinji Lake and of the Suzhou Industrial Park.
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| Bedroom | Fantastic Suite, W Suzhou |
Some of the key features of the Fantastic Suite include:
- 113 square meters of luxury
- view of the city and of the Jinji Lake
- W Signature Bed and Pillow Menu
- 2 Smart TVs, one in the living area and one in the bedroom
- High-speed Wifi connection, universal and USB power sockets
- W MixBar and Nespresso machine
- separate bathtub and shower, walk-in closet
- toilet with remote control bidet seat
- body & bath amenities by Bliss
- read more ►
► DINING OUTLETS AT W SUZHOU
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| Toro Loco | W Suzhou |
The hotel's bars and restaurants play a crucial part in establishing W Suzhou as a lifestyle destination not only for travelers, but also for the locals. Through design, music and of course culinary expertise and creativity, W Suzhou has very well positioned its four dining outlets as the trendiest places in the city to dine, celebrate, mingle and entertain.
| Restaurant | Dining Experience |
| WOOBAR (1F) | signature bar and lounge, serves as the hotel's lobby lounge during daytime, and transforms to a cocktail bar at night with live DJ performances |
| The Kitchen Table (4F) | buffet and all-day dining restaurant serving local and international cuisines, open for breakfast lunch and dinner |
| SU Yan Restaurant (34F) | signature Chinese restaurant specializing in Cantonese and Jiangsu cuisines, menu also includes traditional and seasonal dishes |
| Toro Loco (37F) | specialty restaurant serving authentic Spanish cuisine paired with premium wines from Spain, also famous for its tapas bar that offers breath-taking views of Suzhou |
Marriott Bonvoy members, both checked-in and non-stay guests, enjoy the following benefits when dining at W Suzhou:
- Participating Restaurants and Bars
- The Kitchen Table
- SU YAN
- WOOBAR
- Toro Loco
- Discount - applicable to all dishes and drinks from the a la carte menu
- 10% Discount for Members and Silver Elite Members
- 15% Discount for Gold Elite Members
- 20% Discount for Platinum Elite, Titanium Elite and Ambassador Elite Members
- Points Earning - 10 points for every US$1 eligible spend
- minimum spend of US$10 (excluding taxes, fees and tips)
- Elite Bonus Points are awarded to members who are checked-in at W Suzhou
See complete Terms & Conditions.
► FEATURED: WOOBAR
WOOBAR is the signature lounge and bar of W Suzhou. During day time, it serves as the hotel's lobby lounge where guests can enjoy light snacks, coffee and afternoon tea. At night time, it transforms into an electrifying cocktail bar serving innovative and inspired cocktails coupled with live performances by the best DJs in the city. Read more ►
► FEATURED: THE KITCHEN TABLE
The Kitchen Table is the all-day dining restaurant of W Suzhou which serves both local and international cuisines. It is open daily for breakfast, lunch and dinner and serves both buffet and a la carte dining. Read more ►
► FEATURED: SU YAN RESTAURANT
SU Yan Restaurant is the premier Chinese restaurant of W Suzhou, offering nouvelle cuisine chinoise and focuses on Cantonese and Jiangsu cuisines. Located on the 34th floor of the hotel tower, SU Yan is the only Chinese restaurant in Suzhou which offers panoramic views of the city and of the nearby Jinji Lake. Read more ►
► BREAKFAST VENUES AT W SUZHOU
Here at W Suzhou, you decide when and where you want to have your breakfast. Whether you are a morning person or a morning sleeper, there is a breakfast venue that best fits your lifestyle.
- Buffet Breakfast at The Kitchen Table - the bed and breakfast room package at W Suzhou includes buffet breakfast for two persons at The Kitchen Table. Choices include breads and pastries, continental items, fruits and salads, Chinese and Western hot dishes, a la minute egg dishes and noodle soup dishes. Walk-in guests are also welcome to dine. Read more ►
- In-room Breakfast - guests who prefer to have their breakfast at the comfort and privacy of their room may order their choice of breakfast from the in-room breakfast menu. Choices include Continental, American and Chinese set breakfasts. Individual breakfast items are also available from the menu.
Elite Member Benefit: Breakfast in Restaurant as Welcome Gift
Another rewarding benefit of being a Marriott Bonvoy Elite Member is receiving daily complimentary breakfast buffet for up two persons (member plus one registered guest staying with the member) during your stay.
| Membership Status | Breakfast at Restaurant as Welcome Gift |
| Gold Elite | Gold Elite Members are currently not qualified for this benefit. |
| Platinum Elite and above |
Platinum Elite Members and above staying at W Suzhou can enjoy daily Breakfast Buffet at The Kitchen Table for up to two persons (member plus one registered guest staying with the member). |
► FITNESS & WELLNESS FACILITIES AT W SUZHOU
At W Suzhou, you can still keep your workout routine while on vacation. Through the hotel's fitness and wellness facilities, you can keep yourself fit and energized, ready to take on another adventure around the city or face new challenges at the office.
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| FIT Gym | W Suzhou |
FIT features state-of-the-art cardiovascular equipment and free weights suitable for all levels of physical training. W Suzhou's in-house trainer can assist guests with their requirements, from operating the machines to creating a work-out program during your stay. FIT is open 24 hours daily and is available to all checked-in guests.
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| WET Indoor Swimming Pool | W Suzhou |
WET is the hotel's indoor swimming pool. The water is heated so guests can enjoy the swimming pool any day of the year. Swimming is a great way to start the day. Swimming is also a relaxing activity to end the day. WET is open daily from 6:00am to 10:00pm.
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| Single Treatment Room | AWAY Spa, W Suzhou |
After a whole day of exploring Suzhou's charming gardens and quaint alleyways, guests can relax their tired body with an indulgent massage at AWAY Spa. Guests can choose from a variety of body massages as well as face and body treatments. Single and couple treatment rooms are available. Guests can enjoy amenities such as the steam room and the dry sauna.
► W THE STORE & SUZHOU CENTER
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| W The Store | W Suzhou |
Fashion is one of the passion points of the W Hotels brand and here at W Suzhou, creations by some of the emerging fashion designers in Suzhou are showcased at W The Store. Guests who are looking for a new outfit to wear during their travels or accessories that also function as wearable statements can surely find something here.
W Suzhou also stands next to Suzhou Center, the newest, largest and trendiest shopping mall in Suzhou. With 350,000 square meters of retail space, the Suzhou Center houses more than a thousand stores including international and local fashion brands, tech brands and restaurants. Guests staying at W Suzhou can easily access Suzhou Center via the sky bridge located on the 3rd floor.
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| Suzhou Center Mall | Suzhou Industrial Park |
► LOCATION & TRANSPORTATION
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| Gate to the East | Suzhou Industrial Park |
W Suzhou is located in the Suzhou Industrial Park, around 41 kilometers from Sunan Shuofang International Airport, the main international gateway of Suzhou City. For guests arriving in Shanghai, the hotel is located some 109 kilometers from Shanghai Pudong International Airport or around 75 kilometers from Shanghai Hongqiao International Airport.
- International Flights - there are a few airlines that serve direct international flights to Suzhou's Sunan Shuofang International Airport including flights coming from Singapore, Bangkok, Hong Kong, Macau and Taipei. Majority of international travelers arrive either at Shanghai Pudong International Airport or Shanghai Hongqiao International Airport.
- Domestic Flights - there are plenty of local airlines that serve daily flights to Suzhou coming from key cities around China including Beijing, Guangzhou, Shenzhen, Changsha, Chengdu, Chongqing, Xiamen and Xi'an, to name a few.
- China High-Speed Train (CRH) - International guests arriving in Shanghai may take the High-Speed Train (CRH) from Shanghai Hongqiao Railway Station to Suzhou. Guests arriving at Shanghai Pudong airport will have to take the subway first to Shanghai Pudong airport and walk to the connecting Shanghai Hongqiao Railway Staion. There are four CRH railway stations in Suzhou: Suzhou Railway Station, Suzhou North Railway Station, Suzhou New Area Railway Station, and Suzhou Industrial Park Railway Station. I recommend taking the Suzhou Railway Station as your terminus station as this has more frequency of trips. CRH ticket fare from Shanghai Hongqiao Railway Station to Suzhou Railway Station ranges from CNY20.00 to CNY39.50 for a second class seat and the travel time ranges from 25 minutes to 49 minutes, depending on the route and number of stops. There are also CRH trains connecting other cities in China to Suzhou.
- Trip.com App - I recommend using the Trip.com app purchase your CRH tickets in advance. It accepts credit cards and debit cards. Using the app, you can choose the CRH trip that best fits your schedule. Upon purchase, a confirmation code will be generated by the app and you will have to claim your physical ticket at the ticket office of your train station of origin. Your passport together with the confirmation code are required to claim your ticket.
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| Suzhou Center | Suzhou Industrial Park |
- Long Distance Bus - International travelers arriving in Shanghai may also take the Long Distance Bus from the airport straight to Suzhou. Both Shanghai Pudong and Shanghai Hongqiao airports have a long distance bus terminal. Ticket from Shanghai Pudong Airport to Suzhou is at CNY84.00 and travel time takes about 3 hours. Compared to the CRH, the long distance bus is more expensive and travel time is longer, but I find it a more convenient option especially if you are coming from Shanghai Pudong airport. The Long Distance Bus will have two stops in Suzhou, the first is at the Culture Exhibition Center Subway Station and the second one is at Suzhou Railway Station. I recommend that you get off at the Culture Exhibition Center Subway Station and take the subway to DongFangShiMen Subway Station, which is just one station away and is directly connected to the Suzhou Center Mall. From the mall, you can just walk your way to the hotel
- Local Taxi - Taxi is the most convenient way to travel within Suzhou, especially when traveling with your luggage. Guests arriving in Suzhou Railway Station via the CRH may take a taxi at the designated taxi boarding platforms. Just follow the signage at the arrival area. Taxi fare is around CNY 60.00. Guests arriving at Suzhou's Sunan Shuofang International Airport can also take a taxi from the arrival area. Just look for the designated taxi boarding area. Fare from Suzhou airport to the hotel is around CNY160.00.
- Moving Around - the Suzhou Metro subway is an affordable and efficient way to move around the city, especially for solo travelers. There are currently three lines servicing the city. The nearest subway station to the hotel is the DongFangShiMen Station which is accessible via the Suzhou Center mall. I don't recommend the subway if you are traveling with your luggage. For groups of two to three travelers, I recommend that you take the Local Taxi. You can ask the help of the hotel concierge to get a taxi for you. Make sure that you also bring a business card which will be very handy when taking a taxi back to the hotel.
► NAME & ADDRESS OF THE HOTEL IN CHINESE
苏州W酒店
中国江苏省苏州工业园区苏州中心广场7幢（星港街与苏惠路交汇处)
W Suzhou
Building 7, Suzhou Center, Corner of Xinggang Avenue and Suhui Road
Suzhou Industrial Park, Suzhou, Jiangsu Province, China
Contact: +86 512 6988 7777
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