The Grand Kitchen at Grand Hyatt Manila is one the very first hotel restaurants in Metro Manila which reopened for dine-in when the region was placed in the less strict General Community Quarantine (GCQ). Since its reopening, we have already dined here multiple times because we feel it is one of the safest restaurants to dine-in during the quarantine. Here's why.
► ARRIVAL EXPERIENCE
After clearing the temperature check at the hotel's main entrance, I proceeded to the reception of The Grand Kitchen. There, I was asked to fill out a wellness disclosure form downloadable via a QR code. Once submitted online, my details will be received by the receptionist and my temperature was again read and recorded.
Guests without mobile phones will be provided with a printed wellness declaration form and sanitized pens. Once done, the form and the used pen will be collected and hand sanitizing gel will be offered by the receptionist. There are chairs located next to the reception so you can comfortably seat while filling-out the health declaration form.
► RESTAURANT EXPERIENCE
At the moment, The Grand Kitchen is only allowed to operate at 30% seating capacity. Restaurant tables are well spaced, implementing the health and safety guidelines set by the government. Guests are seated one table apart while guests dining together are not allowed to seat face-to-face. Hand sanitizing stations are available inside the restaurant.
► DINING EXPERIENCE
The dining table is uncluttered. Utensils are sanitized and wrapped with a clean table napkin. Alcohol wipes are provided to resanitize the utensils before use. Envelopes are also provided to safe-keep your mask while eating.
Plates will only be set up once the food is ready. This is to prevent the plates from being exposed to contamination. The digital menu is available via a QR code. This minimizes cross-contamination among guests. Dishes are covered when being served. This is to protect the food from airborne contaminants. The staff constantly clears the table of empty dishes and glasses to minimize clutter.
► FOOD EXPERIENCE
The new A La Carte Menu features a wide selection of local Filipino and international specialties, including vegetarian options. Food is served freshly cooked straight from the kitchen to your table. Serving size is usually good to be shared by two persons.
While buffet is correctly prohibited, The Grand Kitchen currently has an Eat-All-You-Can promotion which allows you to order unlimited items from the A La Carte Menu for a fixed price of P2,200 net per person. Here are some of the dishes we have tried so far.
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| Caesar Salad with Grilled Chicken |
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| Parpadelle Bolognaise |
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| Nasi Goreng |
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| Buttermilk Crispy Fried Chicken |
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| Crispy Tiger Prawns |
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| Beef Rendang |
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| Barbecue Short Rib |
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| Mulwarra Beef Ribeye Steak |
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| Mango Sans Rival |
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| Strawberry Cheesecake |
► PAYMENT OPTIONS
The Grand Kitchen accepts payments in cash as well as credit card and debit card transactions. In addition, contactless payment options via GCash, Alipay, and WeChat Pay are also available. If you are a World of Hyatt member, make sure to provide your member number to earn points.
► FOOD EXPERIENCE
Overall, The Grand Kitchen complies with all safety and hygiene protocols set by the Department of Trade and Industry. On top of that, The Grand Kitchen also employed measures to enhance its existing food safety and health protocols. This makes The Grand Kitchen very safe for dine-in.
PROS
- To minimize the risk of cross-contamination, The Grand Kitchen employs digital technology such as the online health declaration form, the digital menu, and contactless payment options.
- The Grand Kitchen is very spacious and the tables are well spaced so guests can choose a table away from other guests.
- Alcohol wipes are provided and Hand Sanitation Stations are conveniently placed inside the restaurant.
- Dishes are covered when served to guests, This is to protect the food from airborne contaminants.
- All-You-Can-Eat offer already includes drinks such as juices, soda, beer, and wine.
- Service was consistently excellent. Special thanks to Ivy for attending to our requests when we dined during Fathers Day. Specal thanks to April as well for taking care of us when we dined for breakfast.
- Super thanks to Chef Untung for recommending the best items from the menu.
CONS
- For frequent diners, choices in the a la carte menu may seem very limited over time. I suggest a dish-of-the-day to become part of the offering.
- As most dishes are good for sharing, ordering a three-course meal will be too much food for a person. I suggest a 3-course business lunch offering.
The Grand Kitchen
2F Grand Hyatt Manila
8th Avenue corner 35th Street, Bonifacio Global City, Taguig City, Philippines
Operating Hours: Daily 11:00am to 10:00pm
Contact: +63 (02) 8838 1234
Email: manila.grand@hyatt.com
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